Privacy Policy

Effective date: June 16, 2026

BabyRelay: Shared Baby Care ("BabyRelay", "the App") is provided by Ruvix Labs
("Ruvix Labs", "we", "us", or "our"). This Privacy Policy explains how we
collect, use, disclose, and protect information when you use BabyRelay.

BabyRelay is designed for parents, guardians, and caregivers to coordinate baby
care. It is not directed to children, and it does not provide medical advice.

Information We Collect

We collect information that you provide, information generated through your use
of the App, and limited information from third-party services that help us run
BabyRelay.

Family and Care Information

When you use BabyRelay, you may provide information such as:

child names or nicknames, birth dates, and care profile details;

caregiver names, roles, and care-team membership;

sleep, wake, feed, diaper, note, night-wake, and handoff entries;

invite codes or join links used to connect caregivers to a family;

app settings, selected child, subscription state, and export/delete choices.

You are responsible for making sure you have authority to enter information
about a child or another caregiver.

Account and Device Information

BabyRelay may collect:

anonymous or account-based identifiers created through Firebase

Authentication;

device and app information such as device type, operating system, app version,

language, time zone, and diagnostic identifiers;

push notification tokens if notifications are enabled;

crash reports, performance logs, and basic usage events.

Purchase Information

If you buy or restore BabyRelay Family, purchase status is processed through
Apple and Superwall. We receive subscription and entitlement information such
as product identifier, subscription status, renewal state, and transaction
metadata. We do not receive or store your full payment card details.

Support Information

If you contact us through in-app support or email, we may collect your message,
email address, support conversation details, and diagnostic information needed
to investigate the issue.

Attribution Information

BabyRelay may use AppRefer and Apple App Tracking Transparency to understand
which campaigns help people discover the App. Where required, tracking
identifiers such as the Identifier for Advertisers are used only after you grant
permission through the iOS tracking prompt. You can change tracking permissions
in your device settings.

How We Use Information

We use information to:

provide the App's core care logging, timeline, handoff, and child-switching

features;

sync family and caregiver data across devices when cloud sync is enabled;

generate schedule guidance and handoff summaries from care events;

manage invites, caregiver access, and family membership;

provide, manage, and restore subscriptions;

send service messages, push notifications, or support replies when enabled;

monitor reliability, diagnose crashes, and improve performance;

understand feature usage and improve the product;

protect against fraud, abuse, and unauthorized access;

comply with legal obligations and enforce our terms.

BabyRelay provides organization and schedule guidance only. It is not medical
advice and does not replace guidance from a pediatrician, healthcare provider,
or safe-sleep authority.

How We Share Information

We do not sell personal information. We share information only as needed to run
BabyRelay, comply with law, or protect users and the App.

We may share information with:

Firebase / Google Cloud, for authentication, cloud storage, analytics,

crash reporting, messaging, and app infrastructure;

Superwall, to present paywalls and manage subscription status and entitlement access;

Apple, for App Store purchases, subscription billing, and platform

services;

Gleap, for in-app support, feedback, and diagnostic support context;

AppRefer, for attribution and campaign measurement where permitted;

service providers that process information on our behalf under appropriate

confidentiality and security obligations;

authorities or other parties when required by law, legal process, or to

protect rights, safety, or security.

Caregivers in the same BabyRelay family may be able to see child profiles, care
events, handoff summaries, and caregiver activity associated with that family.

Data Storage and Retention

BabyRelay may store data locally on your device and in Firebase/Google Cloud for
sync and backup. We retain family and care data while your account or family
workspace is active, or until you delete it or ask us to delete it, unless we
need to retain limited information for legal, security, support, or accounting
reasons.

Crash logs, analytics events, and support records may be retained for a limited
period to maintain the App and respond to issues.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, export, or
delete personal information. BabyRelay includes export and delete controls for
family data. You can also contact us to request help with privacy rights.

You can:

review and edit family, child, caregiver, and care event information in the

App;

export supported family data from the App;

delete family data using the in-app delete controls;

restore or manage subscriptions through your Apple account;

control push notifications and tracking permission through your device

settings;

contact us for access, correction, deletion, or portability requests.

We may need to verify your request before acting on it.

Children's Privacy

BabyRelay is intended for parents, guardians, and caregivers, not for use by
children directly. The App may process information about a child when that
information is entered by an authorized adult caregiver.

If we learn that a child has provided personal information directly without
appropriate consent, we will take reasonable steps to delete that information.
If you believe this has happened, contact us at the email address below.

Security

We use reasonable technical and organizational measures designed to protect
information. No method of transmission or storage is completely secure, and we
cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than where you live. Where
required, we use appropriate safeguards for international transfers.

California and Other Regional Privacy Rights

Residents of certain regions, including California, the European Economic Area,
and the United Kingdom, may have additional privacy rights. These may include
the right to know, access, correct, delete, restrict, object to processing, or
receive a copy of personal information. You may exercise these rights by
contacting us.

We do not sell personal information. If any processing is considered "sharing"
or targeted advertising under applicable law, you can limit it through the iOS
tracking permission controls or by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we
will update the effective date and may provide additional notice when required.

Contact Us

If you have questions or privacy requests, contact us at:

Ruvix Labs
Email: support@ruvixlabs.com